Thank you for choosing our UK-based store. We operate in the UK and provide a variety of daily essentials, including home essentials, fashion accessories, household tools and daily sundries. Protecting your personal data and privacy is our top priority. This Data Security Policy outlines how we collect, store, use and protect your personal information to ensure your data security.
1. Information We Collect
To provide you with smooth shopping services (including order processing, shipping and after-sales support), we may collect the following personal information when you shop with us:
Basic personal information: Name, email address, contact phone number
Shipping information: Delivery address, postcode
Order information: Product purchase records, payment details (we will not store your full payment card information)
We only collect information necessary for shopping services and will not collect any irrelevant personal data without your permission.
2. How We Use Your Information
Your personal information will only be used for the following purposes:
Process and fulfill your orders (including order confirmation, shipping arrangement, and delivery tracking)
Provide customer service support (respond to your inquiries, handle order-related issues)
Inform you of order status, shipping updates and other important service information
We will never use your personal information for commercial promotion, nor will we share, rent or sell your information to any third party without your explicit consent.
3. Data Protection Measures
We adopt strict technical and management measures to protect your personal data from unauthorized access, use, modification or leakage:
Use encrypted technology to process and store your personal information and payment data
Limit employee access to personal data, only authorized personnel can view relevant information
Regularly update and maintain data security systems to prevent potential security risks
4. Your Rights
You have the right to inquire about, access, modify or delete your personal information stored in our system. If you need to exercise these rights, please contact our customer service team, and we will process your request in a timely manner.
5. Contact Us
If you have any questions, concerns or requests about data security and personal privacy, please contact us via:
Email: service@mail.vexngja.com
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
6. Store & Shipping Reference
We provide the following products and services for your reference:
Estimated Delivery: 7–10 working days after dispatch
We reserve the right to update this Data Security Policy in accordance with UK data protection laws. The latest version will be posted on our store. Thank you for your trust and understanding! 😊
Online Customer Service
Email
WhatsApp
After receiving the goods, if there are any quality issues/returns/exchanges, please click to send an email: fast@shopping01-vip.com
For questions about price, product features, logistics, order status, etc., please click to send an email:service@shopping01-vip.com
