"Carefully selected products, guarding your daily life."

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Last updated: March 6, 2026

Company Name: Shenyang Dulei Jingai Technology Co., Ltd.

Address: Room M2-538K, Diwang International, 12-2, Wangli Street, Shenyang-Fu Demonstration Area, Liaoning Province, China

Authorized Director: Shi Rui

Social Credit Code: 91211500MAK6Y3N33T

Email: service@mail.vexngja.com

Phone: +86 19272493438


  • Thank you for choosing our UK-based store! We specialize in providing a variety of daily essentials, including home essentials, fashion accessories, household tools and daily sundries. To help you understand our after-sales services clearly, we outline our warranty policy as follows.

    • 1. Warranty Service Statement

    At this time, we do not provide warranty services for all products sold in our store. This includes all categories of our products:

  • Home Essentials: Disposable face towels, clothing softener
  • Fashion Accessories & Apparel: Knitted scarves, tops, coats
  • Household Tools: Multi-function wrenches, manual screwdrivers
  • Daily Sundries: Sealing bags, shoe brushes, desktop storage boxes

    • 2. Alternative After-Sales Service

    If you have any questions about product quality, or need to return or exchange products due to product issues, please refer to our Return & Refund Policy for related procedures.

    3. Order & Shipping Information

    For your reference, our order processing and delivery details are as follows:

  • Order Processing Time: 3–5 working days
  • Estimated Delivery Time: 7–10 working days after dispatch

    • 4. Customer Support

    If you have any questions about our warranty policy, return & refund policy, or your order, please contact our customer service team:

  • Email: service@mail.vexngja.com
  • Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
  • Our team will reply to your inquiries within working hours and assist you with related issues.
  • Thank you for your understanding and support! 😊