"Carefully selected products, guarding your daily life."

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Last updated: March 6, 2026

Company Name: Shenyang Dulei Jingai Technology Co., Ltd.

Address: Room M2-538K, Diwang International, 12-2, Wangli Street, Shenyang-Fu Demonstration Area, Liaoning Province, China

Authorized Director: Shi Rui

Social Credit Code: 91211500MAK6Y3N33T

Email: service@mail.vexngja.com

Phone: +86 19272493438


Welcome to our UK-based store. We operate in the UK and provide a variety of daily essentials, including home essentials, fashion accessories, household tools and daily sundries. Protecting your personal information and privacy is our top priority. This Privacy Policy (hereinafter referred to as "this Policy") explains how we collect, use, store, share and protect your personal data when you use our products and services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018[3].

By using our services, browsing our store or placing an order, you acknowledge that you have read, understood and agreed to the terms of this Policy. We will only process your personal data in accordance with this Policy and relevant laws and regulations.

1. Scope of Application

This Policy applies to all personal data collected, used and stored by us when you use our services, including but not limited to browsing our product pages, registering an account, placing an order, contacting customer service and other related activities. It covers all products sold in our store, including:

  • Home Essentials: Disposable face towels, clothing softener
  • Fashion Accessories & Apparel: Knitted scarves, tops, coats
  • Household Tools: Multi-function wrenches, manual screwdrivers
  • Daily Sundries: Sealing bags, shoe brushes, desktop storage boxes
  • This Policy does not apply to personal data processed by third-party platforms (such as payment service providers) or other third parties linked to our store. We recommend that you read the privacy policies of these third parties before using their services[6].

    • 2. Types of Personal Data We Collect

    We adhere to the principles of legality, necessity and transparency, and only collect personal data necessary to provide you with shopping services and fulfill our obligations. The personal data we collect mainly includes the following categories[6]:

    2.1 Personal Data You Voluntarily Provide

  • Basic identity information: Name, email address, contact phone number (provided when you register an account or place an order).
  • Shipping information: Delivery address, postcode (used to fulfill order delivery obligations).
  • Order and payment information: Product purchase records, order numbers, payment amount and payment method (payment card details are processed by third-party payment institutions, and we will not store your full payment card information).
  • Communication records: Content of emails or messages you send to our customer service team (used to respond to your inquiries and handle after-sales issues).

    • 2.2 Automatically Collected Data

    When you browse or use our store, we may automatically collect certain non-identifiable data through cookies and similar technologies, including but not limited to[3]:

  • Device information: Device model, operating system, browser type, IP address.
  • Browsing and interaction records: Product pages you browse, search keywords, stay time, order of page browsing (used to optimize our store experience and recommend products that may interest you).
  • You can disable cookies through your browser settings, but this may affect the normal use of some functions of our store[3].

    • 3. Purpose of Collecting and Using Personal Data

    We will only use your personal data for the purposes stated in this Policy, and will not use it for other purposes without your explicit consent. The main purposes include:

  • Fulfilling orders: Processing your order, arranging shipment, providing delivery tracking services, and completing after-sales services such as returns and exchanges. This includes using your shipping information to deliver products (3-5 working days for order processing, 7-10 working days for estimated delivery).
  • Providing customer service: Responding to your inquiries, handling order-related issues, and providing you with information about order status and shipping updates.
  • Optimizing our services: Analyzing browsing and purchase records to improve product selection, optimize store functions and user experience.
  • Complying with legal obligations: Complying with UK data protection laws, tax laws and other relevant regulations, and responding to requests from regulatory authorities.

    • 4. Storage and Protection of Personal Data

    4.1 Storage Period

    We will store your personal data only for the period necessary to achieve the purposes stated in this Policy, or as required by relevant laws and regulations. After the storage period expires, we will securely delete or anonymize your personal data to ensure that it can no longer identify you.

    4.2 Protection Measures

    We adopt strict technical and management measures to protect your personal data from unauthorized access, use, modification, leakage or destruction, including but not limited to:

  • Using encryption technology to process and store your personal information and payment data.
  • Limiting employee access to personal data, only authorizing employees who need to handle your order or provide customer service to access relevant information, and requiring them to abide by strict confidentiality obligations.
  • Regularly updating and maintaining data security systems, conducting security audits, and preventing potential security risks.

    • 5. Sharing and Transfer of Personal Data

    We will not share, rent, sell or transfer your personal data to any third party without your explicit consent, except in the following circumstances:

  • Third-party service providers: We may share necessary personal data with third-party service providers who assist us in providing services (such as logistics companies, payment institutions), but we will require them to abide by this Policy and relevant laws, and only use the data for the purpose of providing services to us.
  • Legal requirements: We may disclose your personal data in accordance with the requirements of laws, regulations, court orders or administrative orders to protect our legitimate rights and interests or comply with legal obligations.
  • If we need to transfer your personal data to a country or region outside the UK, we will ensure that the transfer complies with UK GDPR requirements and take appropriate measures to protect the security of your data.

    • 6. Your Rights Regarding Personal Data

    In accordance with UK GDPR and relevant laws, you have the following rights regarding your personal data stored by us:

  • Right of access: You have the right to inquire about and obtain a copy of the personal data we hold about you.
  • Right of correction: If your personal data is inaccurate or incomplete, you have the right to request us to correct it.
  • Right to erasure: You have the right to request us to delete your personal data in circumstances specified by law (such as when the data is no longer needed for the purpose of collection).
  • Right to restrict processing: You have the right to request us to restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You have the right to request us to provide your personal data in a structured, commonly used and machine-readable format, and to transfer it to another data controller.
  • Right to withdraw consent: If you have given consent to the processing of your personal data, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the validity of data processing based on consent before withdrawal.
  • To exercise the above rights, please contact our customer service team via the contact information below. We will verify your identity and process your request within a reasonable time in accordance with the law.

    • 7. Updates to This Policy

    We may update this Policy from time to time in accordance with changes in UK data protection laws and our business practices. The updated Policy will be posted on our store, and the update date will be indicated. Your continued use of our services after the update will be deemed as your acceptance of the updated Policy. We recommend that you regularly check this Policy to understand the latest privacy protection measures.

    8. Contact Us

    If you have any questions, concerns or requests regarding this Policy, or if you need to exercise your rights regarding personal data, please contact our customer service team:

  • Email: service@mail.vexngja.com
  • Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
  • We will reply to your inquiries within working hours and handle your requests in a timely manner. If you are not satisfied with our handling, you have the right to complain to the UK Information Commissioner's Office (ICO).
  • Effective Date: March 6, 2026