"Carefully selected products, guarding your daily life."

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Last updated: March 6, 2026

Company Name: Shenyang Dulei Jingai Technology Co., Ltd.

Address: Room M2-538K, Diwang International, 12-2, Wangli Street, Shenyang-Fu Demonstration Area, Liaoning Province, China

Authorized Director: Shi Rui

Social Credit Code: 91211500MAK6Y3N33T

Email: service@mail.vexngja.com

Phone: +86 19272493438

Welcome to our UK-based store! We specialize in providing a variety of products, including home essentials, fashion accessories, household tools and daily sundries. To ensure you have a clear understanding of our shipping and delivery services, we’ve outlined the key details below.

1. Shipping Fee

We offer free shipping for all orders, with no minimum purchase requirement. You can enjoy free delivery for every product you buy from us, including disposable face towels, knitted scarves, multi-function wrenches, sealing bags and more.

2. Tax & Customs Duty

All product prices displayed on our store already include applicable taxes, so you don’t need to pay any additional taxes when placing your order.

Customs duties are determined by the local customs policies of the destination country/region. Any import duties or related fees incurred during the delivery process shall be borne by the customer. We will not be responsible for any customs duties or fees.

3. Order Processing & Delivery Time

We process and dispatch orders efficiently to ensure you receive your items in a timely manner:

  • Order Processing Time: 3–5 working days (we will process your order and arrange shipment within this period after confirming your payment)
  • Estimated Delivery Time: 7–10 working days after your order is dispatched. Please note that delivery time may vary slightly due to factors such as shipping carriers and peak periods.

    • 4. Customer Support

    If you have any questions about your order, shipping status or delivery, please feel free to contact our customer service team:

  • Email: service@mail.vexngja.com
  • Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
  • Our team will reply to your inquiries within working hours and assist you with related issues.
  • Thank you for choosing our store. We hope you enjoy your shopping experience! 😊