"Carefully selected products, guarding your daily life."

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Last updated: March 6, 2026

Company Name: Shenyang Dulei Jingai Technology Co., Ltd.

Address: Room M2-538K, Diwang International, 12-2, Wangli Street, Shenyang-Fu Demonstration Area, Liaoning Province, China

Authorized Director: Shi Rui

Social Credit Code: 91211500MAK6Y3N33T

Email: service@mail.vexngja.com

Phone: +86 19272493438


Welcome to our UK-based store. We offer home essentials, fashion accessories, household tools and daily sundries. These Terms of Service ("the Terms") govern your use of our store, products and services. By browsing, ordering or using our services, you agree to these Terms. Please read them carefully.

1. Scope of Services

We provide UK online shopping services with four core product categories:

  • Home Essentials: Disposable face towels, clothing softener
  • Fashion Accessories & Apparel: Knitted scarves, tops, coats
  • Household Tools: Multi-function wrenches, manual screwdrivers
  • Daily Sundries: Sealing bags, shoe brushes, desktop storage boxes
  • Our services include product display, order processing, payment, delivery and after-sales support. We may adjust products and services, with major changes notified via our store.

    • 2. User Obligations

    When using our services, you agree to:

  • Provide true, accurate personal information (name, contact, shipping address) for smooth order processing.
  • Comply with UK laws and these Terms; no illegal or improper use of services.
  • Respect our intellectual property; no copying/distribution without permission.
  • Bear losses caused by your false info, improper use or breach of Terms.

    • 3. Order Processing & Shipping

    3.1 Order Placement & Confirmation

    Placing an order is your purchase offer. We confirm orders within 24 working hours via email; orders are valid only after confirmation.

    We may reject orders for stock shortages, incorrect product info or improper orders (e.g., fake/malicious orders).

    3.2 Order Processing & Delivery

    Orders are processed within 3–5 working days after payment. Estimated delivery: 7–10 working days after dispatch (may vary due to logistics, weather or peak periods).

    A shipping confirmation email with tracking number will be sent after dispatch for you to check package status.

    4. Payment Terms

    You agree to pay the full order amount (including taxes) via our supported payment methods. Product prices include all applicable taxes; no extra charges at checkout.

    Payment must be completed when placing an order; unpaid orders may be cancelled. We use secure third-party payment platforms and do not store full payment card details.

    5. After-Sales Services

    For returns/exchanges, refer to our Return & Refund Policy. We do not provide product warranties. Contact customer service for quality or order issues.

    6. Customer Service

    Our customer service assists with product, order, shipping and after-sales questions. Contact us via:

  • Email: service@mail.vexngja.com
  • Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC+8:00)
  • We reply to inquiries within working hours.

    • 7. Intellectual Property Rights

    All store content (product images, descriptions, logos, etc.) is our exclusive intellectual property, protected by UK law. No use/copying without our written permission.

    8. Limitation of Liability

    We strive to ensure service and product info accuracy, but are not liable for losses caused by:

  • Force majeure (natural disasters, wars, logistics disruptions);
  • Your incorrect information (e.g., wrong shipping address);
  • Third-party service issues (payment failures, logistics delays);
  • Your improper use or breach of these Terms.
  • Our liability for direct losses due to our fault shall not exceed your order total.

    • 9. Changes & Termination of Terms

    We may update these Terms; updated versions are posted on our store. Your continued use means acceptance of updates.

    We may terminate your service access for violating these Terms or UK laws; no liability for resulting losses.

    10. Governing Law & Dispute Resolution

    These Terms are governed by UK law. Disputes shall first be resolved via negotiation; failing that, submitted to UK courts with jurisdiction.

    Effective Date: March 6, 2026